Which feature allows customization of messages for single record results?

The feature that enables the customization of messages for single record results is both email alerts and scheduled emails. Each of these options allows users to communicate specific information related to a record effectively.

Scheduled emails are powerful because they enable users to create automated email communications that can be sent at predetermined times or based on specific events in the system. This means that users can customize the content of these emails to include details about a single record, ensuring that the recipient gets precise information relevant to that particular context.

On the other hand, email alerts provide real-time notifications based on triggers such as changes in a record or alerts for specific conditions met within the system. This feature allows for highly customizable messaging that can be specifically tailored to single record outcomes, ensuring the recipient receives pertinent details immediately.

The combination of both features allows for a flexible approach to communication within NetSuite, ensuring that users can manage their communications regarding individual records efficiently.